Terms of Use

Terms of Use

Last Updated: August 27, 2026

Welcome to conchwindows.com. This website is owned and operated by Conch Windows Corp. (“Conch Windows,” “we,” “us,” or “our”).

By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use this website.

1. Use of This Website

You may use this website for lawful personal or business purposes, including:

  • Learning about our windows, doors, installation services, and related products
  • Requesting information, estimates, quotes, or consultations
  • Contacting Conch Windows
  • Submitting contractor or business inquiries
  • Reviewing information about our company, products, and services

You agree not to use this website in any way that could damage, disable, interfere with, or compromise the website, its systems, or other users.

2. Website Information

We make reasonable efforts to ensure that information on this website is accurate and up to date.

However, product information, specifications, dimensions, colours, materials, features, availability, pricing, promotions, installation information, and other website content may change without notice.

Images and photographs are provided for general reference only. Actual products may differ in appearance, colour, finish, dimensions, configuration, or specifications.

Information on this website should not be considered a binding quotation, warranty, or contractual commitment unless expressly confirmed by Conch Windows in writing.

3. Quotes and Estimates

Any quote, estimate, pricing information, or consultation provided through or following an inquiry made through this website may be subject to:

  • Site measurements
  • Product selection
  • Material availability
  • Installation requirements
  • Project conditions
  • Applicable taxes
  • Delivery requirements
  • Additional labour or construction requirements
  • Other project-specific factors

A website inquiry or quote request does not create a contract between you and Conch Windows.

A binding agreement is created only when the applicable quotation, proposal, work order, purchase agreement, or other contract is accepted in accordance with its terms.

4. Product Availability

Products, materials, styles, finishes, hardware, glass options, and other components shown on this website may be subject to availability.

We reserve the right to:

  • Modify product specifications
  • Discontinue products
  • Substitute components where appropriate
  • Update available colours, materials, or options
  • Correct errors in product descriptions or pricing

Where a product or component becomes unavailable after an order is placed, the applicable purchase agreement or project contract will govern the available options.

5. Installation and Project Conditions

Information regarding installation on this website is general in nature.

Actual installation requirements may vary depending on the property, building construction, existing openings, site accessibility, structural conditions, weather, applicable building requirements, and other factors.

Additional work may be required if unforeseen site conditions are discovered.

Any installation obligations, timelines, warranties, exclusions, or additional charges will be governed by the applicable quotation, proposal, purchase agreement, or service contract.

6. No Professional Advice

The information provided on this website is for general informational purposes only.

Nothing on this website constitutes legal, engineering, architectural, building-code, structural, financial, or other professional advice.

Customers, contractors, builders, and property owners are responsible for obtaining any professional advice, approvals, permits, or inspections required for their specific project.

7. Permits and Building Requirements

Building codes, strata requirements, municipal bylaws, permit requirements, energy standards, and other regulations may vary depending on the location and nature of a project.

Unless specifically included in a written agreement, you are responsible for determining and obtaining any permits, approvals, engineering reports, strata approvals, or other authorizations required for your project.

8. Intellectual Property

Unless otherwise stated, all content on this website is owned by or licensed to Conch Windows, including:

  • Text
  • Photographs
  • Images
  • Graphics
  • Logos
  • Branding
  • Page designs
  • Videos
  • Product descriptions
  • Website layout
  • Other website content

This content is protected by applicable intellectual property laws.

You may view and use the website for your personal or internal business purposes.

You may not reproduce, republish, distribute, modify, sell, license, scrape, copy, or commercially exploit website content without our prior written permission.

9. Trademarks

The Conch Windows name, logos, branding, and related marks are trademarks or trade names of Conch Windows Corp. or their respective owners.

Nothing on this website grants you any licence or right to use these marks without prior written permission.

10. User Submissions

When you submit information through our website, including through a contact form, quote request, contractor application, or other inquiry, you represent that:

  • The information you provide is accurate to the best of your knowledge
  • You have the right to provide the information
  • Your submission does not violate applicable laws or the rights of another person

You must not submit unlawful, defamatory, fraudulent, abusive, malicious, or misleading content.

11. Prohibited Activities

You may not:

  • Attempt to gain unauthorized access to our website, server, database, or systems
  • Introduce malware, viruses, malicious code, or harmful technology
  • Interfere with website security or functionality
  • Use automated tools to excessively scrape, harvest, or extract website data
  • Impersonate another person or organization
  • Submit false or fraudulent inquiries
  • Use the website for illegal or unauthorized activities
  • Attempt to circumvent technical or security measures
  • Use website content in a way that infringes intellectual property rights

We reserve the right to restrict or block access where we reasonably believe these Terms have been violated.

12. Third-Party Websites

This website may contain links to third-party websites, services, social media platforms, mapping services, manufacturers, suppliers, or other external resources.

These links are provided for convenience only.

We do not control and are not responsible for the availability, content, security, accuracy, or privacy practices of third-party websites.

Your use of third-party websites is subject to their own terms and policies.

13. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

We may suspend, modify, update, restrict, or discontinue all or part of the website at any time without notice.

We are not responsible for losses caused by temporary website outages, technical problems, maintenance, cybersecurity events, or other circumstances outside our reasonable control.

14. Disclaimer of Warranties

To the maximum extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

We do not make representations or warranties that:

  • The website will always be available
  • Website content will always be complete or error-free
  • Information will always be current
  • The website will be free from viruses or harmful components
  • Products displayed online will always be available
  • Website information will be suitable for every project or circumstance

Nothing in these Terms limits any warranty or consumer right that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Conch Windows and its directors, officers, employees, contractors, agents, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website.

This includes losses relating to:

  • Lost profits
  • Lost opportunities
  • Lost data
  • Business interruption
  • Reliance on website information
  • Third-party websites
  • Website outages or technical problems

These limitations apply only to website use and do not replace or modify obligations contained in a separate written contract between you and Conch Windows.

16. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using the website or submitting information to us, you acknowledge that you have reviewed our Privacy Policy.

17. Electronic Communications

When you submit a form, send us an email, or otherwise communicate electronically with Conch Windows, you consent to receiving responses from us electronically or by telephone as reasonably necessary to respond to your inquiry or provide requested services.

Marketing communications will be handled in accordance with applicable Canadian laws and our Privacy Policy.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Conch Windows and its directors, officers, employees, contractors, and agents from claims, damages, losses, liabilities, and reasonable expenses arising from:

  • Your misuse of this website
  • Your violation of these Terms
  • Your infringement of another person’s rights
  • Fraudulent, unlawful, or unauthorized activity conducted through your use of the website

19. Changes to These Terms

We may update these Terms of Use from time to time.

Changes will become effective when the revised Terms are posted on this website, unless otherwise stated.

The “Last Updated” date at the top of this page indicates when these Terms were most recently revised.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

20. Governing Law

These Terms of Use are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada.

Any dispute relating to these Terms or your use of this website will be subject to the jurisdiction of the courts of British Columbia, unless otherwise required by applicable law.

21. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

22. Contact Us

If you have questions about these Terms of Use, please contact:

Conch Windows Corp.
125-1525 Broadway Street
Port Coquitlam, BC V3C 6P6
Canada

Phone: 778-837-4157
Email: info@conchwindows.com
Website: conchwindows.com